Privacy policy

The privacy policy of the maisonjulialbi.com website was last updated on 01/07/2019.

Reference texts:

RGPD (General Regulation on Data Protection) 25/05/18: frames the rules for the protection of personal data (EU Regulation 2016/679). French law on the protection of personal data (adaptation of the old Data Protection Act to the new European rules): Law No. 2018-493 of 20 June 2018 on the protection of personal data.

1. Definitions:

1.1 Publisher: The person, physical or moral, who publishes the services of communication to the public online.

1.2 The Site: All sites, web pages and online services offered by the Publisher.

1.3 The User: The person using the Site and the services.

2. Who are we? :

2.1 The Publisher:

Pascale Legros, representing the company SARL Maison Julia Albi, siret number: 84169638800013

Company located in Albi (81000), 28 rue Captain Julia.

Responsible for the processing of personal data: Pascale Julia

Email address: contact@maisonjulialbi.com

Telephone: 06.42.18.62.81 2,2

The site: https://maisonjulialbi.com managed by Maison Julia Albi represented by Pascale Legros.

3. Nature of personal data and collection:

3.1 As part of the use of the maisonjulialbi.com website, the Publisher may collect the following categories of personal data concerning its Users: When filling out contact forms, inquiries, reservations: Vital, identity and identification data (name, surname, e-mail, phone …) Data allowing the export or the deletion of your personal data Connection data (IP addresses, event logs …)

4. Storage and protection of personal data:  

4.1 Hosting Data:

The site maisonjulialbi.com is hosted by: OVH, whose head office is located at 2 rue Kellermann – 59100 Roubaix – France. (OVH privacy policy)

The Publisher undertakes to implement all appropriate technical and organizational measures to ensure a level of security adapted to the risks of accidental access, unauthorized or illegal, disclosure, alteration, loss or destruction of your personal data. The Site is protected by the “https” protocol and by an anti-virus and anti-spam tool.

4.2 Publisher’s Material:

The hardware (computer and hard disk) used by the Editor is protected by an anti-virus and a firewall. His access is secured by a password.

4.3 Mail Service:

Emails exchange is managed by Gmail (read the Google Privacy Policy)

5. Communication of personal data to third parties:

5.1 No assignment or resale to third parties:

Your data is not the subject of any communication to third parties (neither transferred nor resold). You are however informed that they may be disclosed pursuant to a law, regulation or by a decision of a competent regulatory or judicial authority.

5.2 Submission of personal data to the Akismet service:

When you use our contact forms, the transmitted data – IP address, user agent, name, e-mail address and message – are also subject to the Akismet service (managed by Automattic – read their privacy policy). This information is stored in the database of maisonjulialbi.com and we are sent directly by email. This email includes the IP address, date, name, email address and message of the sender.

5.3 Prior information for the communication of personal data to third parties in case of merger / absorption of the company:

In the event that we take part in a merger, acquisition or any other form of asset transfer, we undertake to obtain your prior consent to the transmission of your personal data and to maintain the level of confidentiality of the information. your personal data to which you have consented.

6. Purpose of the reuse of the personal data collected:  

6.1 Perform customer management operations related to:

reservations ; the contracts ; the bills ; accounting and accounts receivable management; customer relationship monitoring such as conducting satisfaction surveys, claims management and after-sales service;

6.2 Management of requests for rights of access, rectification and opposition

6.3 Unpaid and litigation management:

Management of unpaid and contentious matters, provided that it does not relate to offenses and / or does not result in the exclusion of the person from the benefit of a right, benefit or contract.

7. Aggregation of personal data:  

7.1 Aggregation with non-personal data

We may publish, disclose and use aggregated information (information about all of our Users or specific groups or categories of Users that we combine so that an individual User can no longer be identified or mentioned) and the information non-personal for market and market analysis, demographic profiling, promotional and advertising purposes, and other business purposes.

7.2 Aggregation with personal data available on the user’s social accounts:

If you connect to an account of another service for cross-mailing, that service may provide us with your profile information, login information, and any other information you have authorized for disclosure. We may aggregate information about all our other Users, groups, accounts, personal data available on the User.

8. Collection of identity and identification data:  

8.1 Free consultation:

The consultation of the Site does not require registration or prior identification. It can be done without you communicating personal data about you (surname, first name, address, etc.). We do not register any personal data for the simple consultation of the Site.

8.2 Collection of identification data:

The site does not offer a “subscriber” or “customer” account, nor the possibility to leave comments (only informative site with contact / reservation form).

9. Collecting Terminal Data (User Hardware):  

9.1 Collection of profiling data and technical data for the purpose of providing the service:

Some of the technical data of your device is automatically collected by the Site. This information includes, but is not limited to, your IP address, ISP, hardware configuration, software configuration, browser type and language … The collection of this data is necessary for the provision of services. They allow, among other things, adapting the site to your material (“responsive” site).

9.2 Collection of technical data for advertising, commercial and statistical purposes:

The technical data of your device are automatically collected and recorded by the Site, for advertising, commercial and statistical purposes (Google Analytics service). This information helps us to personalize and continually improve your experience on our Site. We do not collect or store any nominative data (surname, first name, address …) possibly attached to a technical data.

10. Cookies:  

The browsing on the Site is likely to cause the installation of cookie (s) on the computer of the user. A “cookie” is a small file (less than 4 KB), stored by the Site on the user’s hard drive, containing information about the user’s browsing habits.

10.1 Retention period of cookies:

In accordance with the recommendations of the CNIL, the maximum duration of storage of cookies is 13 months maximum after their first deposit in the User’s terminal, as well as the duration of the validity of the User’s consent to the use of cookies. these cookies. The lifespan of cookies is not extended at each visit. The User’s consent must therefore be renewed at the end of this period.

10.2 Purpose of cookies:

Cookies may be used for statistical purposes, in particular to optimize the services rendered to the User, from the processing of information concerning the frequency of access, the personalization of the pages as well as the operations carried out and the information consulted. You are informed that the Publisher may deposit cookies (Analytics) on your device. The cookie records information about the navigation on the service (the pages you have visited, the date and time of the consultation …) that we can read during your subsequent visits.

10.3 User’s right to refuse cookies, deactivation resulting in degraded operation of the service:

You acknowledge that you have been informed that the Publisher may use cookies and authorize it. If you do not want cookies to be used on your device, most browsers allow you to disable cookies through the settings options. However, you are informed that some services may not work properly. For information, the user can find at the following addresses the steps to follow in order to configure his browser to oppose the saving of files “cookies”:

Chrome: https://support.google.com/accounts/answer/61416?hl=en

Firefox: https://support.mozilla.org/en-us/kb/enable-and-disable-cookies-website-preferences

Safari: http://www.apple.com/legal/privacy/

Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies

Opera: http://www.opera.com/help/tutorials/security/cookies/

In the case where the user decides to disable the “cookies” files, he can continue his navigation on the site. However, any dysfunction of the site caused by this manipulation could not be considered as being due to the editor of the site.

10.4 Possible association of cookies with personal data to enable the operation of the service:

The Publisher may collect browsing information through the use of cookies. For this use, the consent of the user is necessarily requested.

10.5 Description of the “Cookies” files used by the site:

The website editor draws the attention of the user to the fact that the following cookies are used when browsing:

“_Ga” cookie from Google Analytics to retrieve visitor data and their interactions Google’s

“PID” cookie aiming at improving the user experience (recording of the preferred language for example)

“Cookie_notice_accepted” cookie of the extension

“cookie notice” attesting to your acceptance of cookies

“Pinpoint_ounicutevdxxtvpl” cookie from Pinpoint Booking System, our booking system

“Pll-language” cookie for managing the language of the site by the Polylang plugin

“WordPress_ *” or “wp_ *” WordPress cookies (our content management system)

11. Retention period of technical data:  

11.1 Retention of technical data:

The technical data are kept for the period strictly necessary for the accomplishment of the purposes mentioned above.

12. Retention period for personal data and anonymisation:  

12.1 Retention of data during the term of the contractual relationship:

In accordance with Article 6-5 ° of Law No. 78-17 of 6 January 1978 relating to data, files and freedoms, the personal data subject to processing are not retained. beyond the time required to fulfill the obligations defined at the conclusion of the contract or the predefined duration of the contractual relationship (maximum 3 years).

12.2 Retention of anonymous data beyond the contractual relationship / after deletion of the account:

We keep the personal data for the time strictly necessary for the fulfillment of the purposes described in this regulation (paragraph 6). Beyond this period, they will be anonymised and kept for exclusively statistical purposes and will not give rise to any exploitation of any kind whatsoever.  

13. Indications in the event of a security breach detected by the Publisher:

13.1 User Information in the event of a security breach:

In the event that the Publisher becomes aware of illegal access to your personal data stored on its servers or those of its service providers, or unauthorized access resulting in the realization of the risks identified above, agrees to :

Notify you of the incident as soon as possible;

Examine the causes of the incident and inform you;

Take the necessary measures within the limits of reasonable in order to lessen the negative effects and prejudices that may result from this incident

13.2 Limitation of liability:

In any case, the commitments defined in the above point relating to the notification in the event of a security breach can not be assimilated to any acknowledgment of fault or responsibility for the occurrence of the incident in question.

14. Transfer of personal data abroad:  

14.1 No transfer outside the European Union:

The Publisher undertakes not to transfer the personal data of its Users outside the European Union.

15. Modification of the privacy policy:  

15.1 Privacy Policy:

This privacy policy may be consulted at any time at the following address: https://maisonjulialbi.com/politique-de-confidentialite/ The publisher of the site reserves the right to modify it to guarantee its conformity with the law in force. Therefore, the user is invited to regularly consult this privacy policy to keep abreast of the latest changes that will be made to it. It is brought to the attention of the user that the last update of this privacy policy was on: 01/07/19.

15.2 In the event of modification, commitment not to lower the level of confidentiality in a substantial way without the prior information of the persons concerned We commit ourselves to inform you in case of substantial modification of the present UGC and the policy of confidentiality, and not to lower the level of confidentiality of your data in a substantial way without informing you and obtaining your consent.

16. Applicable law and methods of appeal:

16.1 Application of French law (CNIL legislation) and jurisdiction of the courts:

These Terms of Use, Privacy Policy and your use of the Site are governed by and construed in accordance with the laws of France and the EU. The choice of applicable law does not affect your rights as a consumer in accordance with the applicable law of your place of residence. If you are a consumer, you and we agree to submit to the non-exclusive jurisdiction of the French courts, which means that you can bring an action relating to these Terms in France or in the EU country in which you live . If you are a professional, all actions against us must be brought before a court in France. In case of dispute, the parties will seek an amicable solution before any legal action. In case of failure of these attempts, any disputes as to the validity, interpretation and / or execution of these Terms and the Privacy Policy shall be brought even in case of plurality of defendants or warranty, in French courts.

17. User’s right to data collection and processing of data:  

17.1 Right of access, rectification and right to cancellation

The user can read, update, modify or request the deletion of the personal data concerning him, by following the following procedure: written and signed request, accompanied by a copy of the identity document with signature of the holder of the part, specifying the address to which the reply should be sent.

by email: contact@maisonjulialbi.com

by mail: Pascale Legros, Julia’s House, 28 rue du Capitaine Julia, 81000 Albi, France

by phone: +33 (0) 6.42.18.62.81

17.2 Right to portability of data

The Publisher undertakes to offer you the possibility of having you return all the data concerning you on request. The user is thus guaranteed a better control of his data, and keeps the possibility of reusing them. These data should be provided in an open and easily reusable format. This right may be by following the following procedure: written and signed request, accompanied by a copy of the identity document with the signature of the holder of the document, specifying the address to which the reply must be sent.

by email: contact@maisonjulialbi.com

by mail: Pascale Legros, Julia’s House, 28 rue du Capitaine Julia, 81000 Albi, France

by phone: +33 (0) 6.42.18.62.81

17.3 Right to limitation and opposition of data processing

The user has the right to request the limitation or to oppose the treatment of his data by the site, without the site can refuse, except to demonstrate the existence of legitimate and compelling reasons, which may prevail over the interests and the rights and freedoms of the user. In order to request the limitation of the processing of his data or to object to the processing of his data, the user must follow the following procedure: written and signed request, accompanied by a copy of the identity document with signature of the holder of the room, specifying the address to which the answer should be sent.

by email: contact@maisonjulialbi.com

by mail: Pascale Legros, Julia’s House, 28 rue du Capitaine Julia, 81000 Albi, France

by phone: +33 (0) 6.42.18.62.81

17.4 Right not to be the subject of a decision based exclusively on an automated process

In accordance with the provisions of Regulation 2016/679, the user has the right not to be the subject of a decision based exclusively on an automated process if the decision has legal effects on it or significantly affects it. similar way.

17.5 Right to seize the competent supervisory authority

If the data controller decides not to respond to the request of the user, and the user wishes to challenge this decision, or if he thinks that one of the rights listed above, it is entitled to refer to the CNIL (National Commission for Computing and Freedoms, https://www.cnil.fr) or any competent judge

18. User acceptance of the privacy policy:  

By browsing the site, the user certifies that he / she has read and understood this privacy policy and accepts the conditions, especially regarding the collection and processing of his / her personal data, as well as the use of files. ” Cookies “.

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